Effective date: 3 September 2026
These Terms of Service govern access to and use of the Equipped For Sport websites, applications, portals, software, services and related functionality.
Equipped For Sport is operated by Equipped For Sport Pty Ltd trading as Equipped For Sport, ABN 28 701 343 688, ACN 701 343 688 (“EFS”, “Equipped For Sport”, “we”, “us” or “our”).
Our contact email is contact@equippedforsport.com.
1. Acceptance of these Terms
By creating an account, accessing or using the EFS Platform, accepting an invitation to a Club workspace, making a purchase through the Platform, using a Club Portal, or otherwise indicating acceptance of these Terms, you agree to be bound by these Terms.
If you use EFS on behalf of a club, association, school, sporting organisation, company or other entity, you represent that you are authorised to act on its behalf.
Additional terms may apply depending on how you use EFS.
A Club purchasing EFS products or services is also bound by the Club Service Terms.
A person purchasing goods, services, registrations, tickets or other products offered by a Club through EFS is also bound by the Transaction Terms.
Our handling of personal information is described in the Privacy Policy.
If there is an inconsistency between these Terms and a more specific EFS agreement applicable to a particular service, the more specific agreement will apply to the extent of the inconsistency.
2. The EFS Platform
EFS provides technology for sporting clubs and related organisations, including functionality relating to club administration, people and teams, registrations, payments, events, facilities, documents, communications, merchandise, canteens, ticketing, financial administration, artificial intelligence, automation and other club activities.
The functionality available to a particular Club or user depends on the Club’s subscription, modules, feature entitlements, permissions, configuration and integrations.
EFS may add, modify, improve, replace or discontinue Platform functionality from time to time.
Nothing in these Terms requires EFS to maintain any particular feature indefinitely, except where expressly agreed in writing or where applicable law requires otherwise.
3. Important distinction between EFS and Clubs
EFS provides the technology through which independent Clubs operate their activities.
Except where EFS is expressly identified as the seller or supplier, EFS is not:
(a) the sporting club;
(b) the organiser of a sporting activity, competition, training session or event;
(c) the seller of a Club’s registrations, memberships, tickets, food, merchandise, sponsorship, fundraising products or other Club offerings;
(d) the employer or principal of Club administrators, coaches, volunteers or officials;
(e) responsible for team selection, grading or sporting decisions made by a Club;
(f) the provider of sporting, medical, coaching, dietary or professional advice supplied by a Club; or
(g) responsible for a Club’s premises, facilities, food preparation, event operations or member management.
Each Club remains responsible for its own organisation, activities, content, decisions, policies and legal obligations.
Nothing in these Terms excludes responsibility that EFS itself has under applicable law.
4. Accounts
Certain EFS functionality requires an account.
You must provide accurate information and keep your account information reasonably up to date.
Accounts are personal unless EFS expressly provides otherwise. You must not allow another person to use your login credentials.
You are responsible for taking reasonable steps to protect your account, including maintaining secure passwords and using multi-factor authentication where required.
You must promptly notify EFS or your Club if you believe your account has been accessed without authority.
EFS may require password resets, multi-factor authentication, additional verification or other security controls where reasonably necessary.
5. Children and young people
A person must generally be at least 13 years old to create their own EFS login.
Users under 18 may only use EFS with the permission and appropriate supervision of a parent or guardian.
EFS may require a parent or guardian account to be connected to a minor’s account for particular functions, including registration or other functions involving significant decisions, personal information or payments.
Some lower-risk functions may be made available to young users without a linked parent account where EFS considers this appropriate.
A Club may maintain a record relating to a child who does not have their own EFS account.
Where a child is too young to provide legally effective consent or enter a particular transaction, the relevant consent or transaction must be provided or entered into by an appropriate parent, guardian or other authorised adult.
Clubs remain responsible for complying with laws applying to their collection, use and disclosure of information concerning children.
6. Club administrators and permissions
Clubs control which authorised users may access their Club workspace and the permissions granted to those users.
A Club is responsible for:
(a) inviting appropriate users;
(b) assigning appropriate permissions;
(c) limiting access to confidential, sensitive and child-related information;
(d) removing access when a person’s role ends;
(e) maintaining appropriate internal governance;
(f) reviewing administrator and privileged access; and
(g) ensuring its users comply with these Terms.
The fact that EFS provides a permission or role does not mean that granting that permission is appropriate in every circumstance.
EFS may suspend, restrict or require additional verification for an account that appears compromised, fraudulent, unsafe or otherwise high risk.
7. Club Data and user content
Clubs and users may submit information, documents, images, video, logos, communications, data and other material to EFS (“Content”).
As between EFS and the person or Club supplying Content, that person or Club retains its existing rights in the Content.
You grant EFS a non-exclusive licence to host, copy, transmit, process, display, back up and otherwise use Content to the extent reasonably necessary to provide, secure, administer, improve and support the EFS services.
This licence does not give EFS ownership of Club Content.
You must only upload Content that you are entitled to possess, use and provide to EFS.
A Club is responsible for ensuring it has an appropriate legal basis to provide information to EFS, including personal information and sensitive information.
Where consent is legally required, the Club is responsible for obtaining appropriate consent unless EFS has expressly agreed to obtain that consent on the Club’s behalf.
8. Personal information
Use of EFS may involve personal information relating to Club users, members, players, children, parents, guardians, volunteers, employees, coaches, officials, customers and other individuals.
Our collection and handling of personal information is described in the EFS Privacy Policy.
Where information has been collected by a Club in connection with the Club’s activities, individuals should normally raise requests concerning that information with the relevant Club first.
Individuals may also contact EFS regarding personal information held by EFS.
EFS may coordinate with the relevant Club when responding to an access, correction, deletion or privacy request where appropriate and legally permissible.
9. Sensitive information
EFS may support the storage or processing of information including health information, allergies, injuries, disability or accessibility information, identity information and other information that may constitute sensitive information under Australian law.
A Club must not use EFS to collect sensitive information unless the collection is lawful and reasonably necessary for an appropriate Club function.
Where consent is legally required for sensitive information, the Club must ensure appropriate consent has been obtained.
10. Public Club Portals
EFS may allow a Club to operate a public or member-facing website, subdomain, portal, page or other digital presence.
The Club controls and is responsible for the information it chooses to publish through its Club Portal.
This includes responsibility for obtaining any permissions required to publish names, photographs, videos, team information, contact details, documents or other information.
The Club is the publisher of Club-generated content appearing on its Club Portal.
EFS may remove or restrict public content where reasonably necessary to comply with law, protect individuals, enforce these Terms, respond to a legitimate complaint or protect the Platform.
11. Communications
EFS supports different categories of electronic communication.
Transactional and service communications may include receipts, account notifications, security messages, registration information, payment information, ticket delivery and other communications necessary to provide a service or complete a transaction.
Club operational communications may include information reasonably connected with a person’s membership, registration, team, event, activity or relationship with the Club.
Marketing communications may include newsletters, promotional campaigns, offers and other commercial communications.
Users may unsubscribe from marketing communications in accordance with applicable law.
Users may not be able to opt out of communications reasonably necessary to operate an account, maintain security, fulfil a transaction or provide a service requested by the user.
Clubs using EFS communications functionality are responsible for ensuring that they have the consent or other legal authority required to contact recipients and that their messages comply with applicable laws, including the Spam Act 2003 (Cth).
EFS is responsible for its own direct marketing activities.
12. Artificial intelligence
EFS may provide artificial intelligence and machine-assisted functionality, including functionality powered by third-party AI providers.
AI functionality may assist with drafting, summarising, analysing, categorising, recommending, identifying patterns, automating tasks or supporting decisions.
AI-generated or AI-assisted output may be inaccurate, incomplete, outdated or inappropriate for a particular situation.
Users must exercise independent judgment and review material outputs before relying on them.
Unless EFS expressly states otherwise, AI output is not professional, medical, legal, accounting, financial, safeguarding or other professional advice.
AI functionality must not be treated as the sole decision-maker for a decision that could significantly affect a person’s rights or interests unless EFS has specifically designed and disclosed the functionality for that purpose and its use is lawful.
Where AI contributes to matters such as grading, team formation, eligibility, recommendations or assessments, appropriate human review remains required.
Where a Club enables AI access to Club information, the Club is responsible for ensuring it is authorised to provide relevant information for that processing.
EFS may provide Club-level controls allowing a Club to prevent AI services from accessing Club information. Disabling AI access may disable or materially limit AI-dependent functionality.
13. Automated processing
EFS may use automated systems to assist with activities including security monitoring, fraud prevention, matching records, recommendations, workflow automation, notifications, categorisation and administrative decision support.
Where EFS arranges for personal information to be used by a computer program to make or substantially assist a decision that could reasonably be expected to significantly affect an individual’s rights or interests, EFS will provide information about that use where required by applicable privacy law.
14. Third-party integrations
EFS may integrate with third-party products and services, including payment processors, sporting administration systems, communication providers, artificial intelligence services and other systems.
Third-party services are operated independently of EFS.
Use of a third-party service may be subject to that provider’s own terms, privacy policies, availability, charges and technical limitations.
EFS does not control a third-party service and does not guarantee that an integration will remain available indefinitely.
EFS may modify or discontinue an integration where the third-party provider changes its API, commercial terms, security requirements, functionality or availability.
15. Payments
There are two fundamentally different categories of payment made through EFS.
15.1 Purchases from EFS
Subscriptions, EFS hardware, add-ons and other items expressly sold by EFS are supplied by Equipped For Sport Pty Ltd.
Payment for these products may be processed by Stripe or another payment provider engaged by EFS.
Additional provisions are contained in the Club Service Terms.
15.2 Purchases from Clubs
Registrations, memberships, merchandise, tickets, food, event participation, sponsorship, fundraising products and other products offered by Clubs are ordinarily supplied by the relevant Club rather than EFS.
EFS provides technology that facilitates these transactions.
The relevant Club is responsible for the underlying sale, including fulfilment, cancellation, refunds and consumer obligations.
Additional provisions are contained in the EFS Transaction Terms.
16. Payment information
EFS does not ordinarily store full payment card numbers or card security codes.
Payment credentials are handled by payment processors such as Stripe or Square.
Payment providers may provide EFS with information such as transaction identifiers, payment status, card type, partial card details, billing details, dispute information and other information needed to administer transactions.
17. Acceptable use
You must not use EFS:
(a) unlawfully or fraudulently;
(b) to exploit, abuse, threaten, harass or harm another person;
(c) in connection with child exploitation or unlawful child-related material;
(d) to infringe intellectual property, privacy, confidentiality or other rights;
(e) to upload malware or malicious code;
(f) to obtain unauthorised access to another user’s, Club’s or EFS’s systems or information;
(g) to circumvent authentication, permissions, limits, security controls or subscription restrictions;
(h) to impersonate another person or misrepresent authority;
(i) to scrape, harvest or systematically extract information without authorisation;
(j) to send unlawful spam or unsolicited marketing;
(k) to conduct fraudulent transactions or abusive chargebacks;
(l) to reverse engineer or interfere with the Platform except to the extent such restriction is prohibited by law;
(m) to overload or deliberately disrupt the Platform;
(n) to use information obtained through EFS for purposes inconsistent with the reason access was granted; or
(o) in any manner EFS reasonably considers presents a material security, legal, fraud or safety risk.
18. Confidential and Vault information
EFS may provide restricted document storage or Club Vault functionality.
Vault functionality may be used for confidential Club information and, where enabled, credentials or API information.
Users must apply appropriate access restrictions and only grant Vault access to users who genuinely require it.
EFS may require multi-factor authentication for Club administrators and users with access to Vault functionality.
Clubs remain responsible for appropriate credential management, password rotation, third-party account security and promptly removing access from former personnel.
No electronic storage system can be guaranteed to be completely secure.
19. Intellectual property
EFS and its licensors retain all rights in the EFS Platform, software, branding, interfaces, documentation, underlying technology, designs and other EFS intellectual property.
Except for rights expressly granted under these Terms, no rights in EFS intellectual property are transferred to users.
You must not copy, reproduce, sell, sublicense or commercially exploit EFS technology except as permitted by these Terms or applicable law.
If you provide feedback, ideas or suggestions about EFS, you grant EFS the right to use that feedback without restriction or payment, provided EFS does not publicly identify you as the source without permission.
20. Aggregated and de-identified information
EFS may create and use aggregated, statistical or de-identified information for purposes including analytics, security, benchmarking, product development, service improvement, research and capacity planning.
EFS will take reasonable steps to ensure information treated as de-identified is not reasonably capable of identifying an individual.
EFS will not represent identifiable Club or participant information as de-identified information.
21. Security
EFS uses administrative, technical and organisational safeguards designed to protect information and the Platform.
However, no electronic system, transmission or storage environment can be guaranteed to be completely secure or continuously available.
Users and Clubs must maintain reasonable security over their own devices, accounts, credentials and personnel.
EFS may take immediate protective action where reasonably necessary to address suspected compromise, fraud, security threats or unlawful activity.
22. Platform availability
EFS aims to provide a reliable service but does not guarantee uninterrupted or error-free availability.
The Platform may be affected by maintenance, upgrades, third-party outages, internet disruption, software defects, infrastructure failures, cyber incidents or events outside EFS’s reasonable control.
Where practicable, EFS will take reasonable steps to minimise material disruption.
23. Suspension
EFS may restrict or suspend access where reasonably necessary because of:
(a) non-payment;
(b) suspected security compromise;
(c) suspected fraud;
(d) a serious or repeated breach of these Terms;
(e) unlawful activity;
(f) risk to another Club, user or the Platform;
(g) a legal or regulatory requirement; or
(h) an urgent operational or security issue.
Where appropriate, EFS will provide notice and an opportunity to remedy the issue.
Immediate action may be taken where delay could create material security, safety, legal or financial risk.
24. Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, including rights that may arise under the Australian Consumer Law.
Where a statutory guarantee or other right applies, these Terms operate subject to that right.
25. Disclaimers
To the maximum extent permitted by law:
(a) EFS does not warrant that every feature will be appropriate for every Club;
(b) EFS does not warrant the accuracy of Club-supplied data;
(c) EFS is not responsible for decisions made independently by Clubs;
(d) EFS is not responsible for the conduct of Club personnel, participants or customers;
(e) EFS does not guarantee outcomes from AI, grading, allocation, financial, communications or operational tools; and
(f) EFS does not guarantee the continued availability of third-party integrations.
These disclaimers do not apply to the extent a loss is caused by EFS in circumstances where liability cannot legally be excluded.
26. Limitation of liability
Nothing in these Terms limits liability that cannot lawfully be limited.
To the extent permitted by law, EFS will not be liable for indirect, incidental or consequential loss that was not reasonably foreseeable, or for loss arising solely from the acts, omissions, data, decisions or activities of a Club or third party.
Additional liability provisions applying to Club customers are contained in the Club Service Terms.
Any limitation will be reduced or unavailable to the extent that EFS’s own fraud, wilful misconduct or other conduct for which liability cannot lawfully be limited caused the relevant loss.
27. Indemnity
To the extent permitted by law, a Club or business user must indemnify EFS against third-party claims, regulatory costs and reasonable losses arising from:
(a) unlawful Club Content;
(b) a Club’s unlawful handling of personal information;
(c) a Club Transaction for which the Club is the supplier;
(d) a Club’s public content;
(e) a Club’s sporting, event, food, merchandise or operational activities;
(f) a Club’s infringement of third-party rights; or
(g) a material breach of these Terms,
except to the extent the claim or loss was caused or contributed to by EFS.
This clause is not intended to make a consumer indemnify EFS for matters outside that consumer’s reasonable control.
28. Complaints and disputes
If you have a concern regarding EFS, please contact contact@equippedforsport.com.
The parties should first attempt to resolve a dispute in good faith.
For material business disputes, EFS and the Club may seek to resolve the issue between authorised representatives and, where appropriate, through mediation before commencing court proceedings.
Nothing in this clause prevents a person from exercising statutory rights, contacting a regulator or seeking urgent relief.
29. Changes to these Terms
EFS may update these Terms to reflect changes in law, regulation, security, technology, services or business practices.
If a change materially affects existing paid rights or obligations, EFS will provide reasonable advance notice where practicable.
Changes that are required urgently for legal, regulatory or security reasons may take effect sooner.
The current version will be published through an EFS website or Platform.
30. Electronic contracting
You agree that agreements, notices, invoices, receipts, renewals and other communications may be provided electronically where permitted by law.
Electronic acceptance, including an acceptance checkbox or similar mechanism, may constitute agreement to these Terms.
31. Governing law
These Terms are governed by the laws applicable in New South Wales, Australia and the laws of the Commonwealth of Australia applying there.
Subject to any rights that cannot legally be restricted, the parties submit to the jurisdiction of courts having jurisdiction in New South Wales.
32. General provisions
If any provision of these Terms is invalid or unenforceable, it will be read down to the minimum extent necessary or severed without affecting the remaining provisions.
A failure to enforce a right immediately does not waive that right.
EFS may assign or transfer its rights and obligations as part of a corporate restructure, merger, sale or transfer of the EFS business, subject to applicable law and appropriate protection of personal information.
Users may not transfer an EFS account or agreement without EFS’s consent where the transfer would materially affect EFS or another user.
Headings are for convenience and do not affect interpretation.
33. Contact
Questions about these Terms may be sent to:
Equipped For Sport Pty Ltd trading as Equipped For Sport
ABN 28 701 343 688
ACN 701 343 688
Email: contact@equippedforsport.com